Privacy Policy

Effective Date: May 12, 2026

Southland Log Homes values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, submit forms, communicate with us, or use our services.

By using our website or interacting with Southland Log Homes, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project details and home preferences
  • Financing or budget information
  • Communication preferences
  • Any additional information you choose to provide

We may also automatically collect certain technical and usage information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral sources
  • Website activity through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Provide information about our homes and services
  • Schedule appointments and consultations
  • Send customer service communications and project updates
  • Deliver marketing and promotional communications
  • Improve our website, products, and customer experience
  • Analyze website traffic and advertising performance
  • Maintain security and prevent fraud
  • Comply with legal obligations

SMS/Text Messaging Terms

By providing your mobile phone number and opting in, you agree to receive SMS/text messages from Southland Log Homes regarding:

  • Customer inquiries
  • Appointments and consultations
  • Project updates
  • Customer support
  • Promotional and marketing communications

SMS Disclosure

  • Consent is not a condition of purchase
  • Message frequency may vary
  • Message and data rates may apply

To opt out at any time, reply STOP to any message.

For assistance, reply HELP or contact us directly at:

After opting out, you may receive a final confirmation message confirming your removal from SMS communications.

Wireless carriers are not responsible for delayed or undelivered messages.

How We Share Information

Southland Log Homes does not sell your personal information.

We may share information with trusted service providers that help us operate our business and provide services, including:

  • Website hosting providers
  • CRM and marketing platforms
  • Email service providers
  • SMS messaging providers
  • Analytics and advertising platforms

These providers are only authorized to use information as necessary to provide services on our behalf.

SMS Consent Protection

Mobile opt-in information, SMS consent records, and phone numbers collected for SMS communications will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS information may only be shared with vendors and service providers necessary to deliver messaging services on our behalf, including telecommunications providers and messaging platforms.

Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website functionality
  • Personalize user experiences
  • Measure marketing effectiveness
  • Analyze website traffic and performance

You may disable cookies through your browser settings, though certain features of the website may not function properly.

Third-Party Links

Our website may contain links to third-party websites or services. Southland Log Homes is not responsible for the privacy practices or content of those external websites.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Information

Southland Log Homes
961 Western Ln
Irmo, SC 29063

800-641-4754
[email protected]
https://www.southlandloghomes.com